A practical and enjoyable culture conversation program. Enrol your team today and access everything you need to shift your culture.
Principles
Habits
Years
Better teams
Every team faces the same very human hurdles. This course gives people practical tools to build and sustain strong relationships, surface issues early and address them directly, communicate with clarity and honesty, and develop the self-awareness needed to self-regulate under pressure.
We explore the four levels of the Ladder - Collaborative, Cooperative, Competitive, and Adversarial - what each level looks and feels like, what makes people go up and down, and how to lift our working relationships up.
We use this simple and effective communication tool to get collectively better at determining when to act on issues and opportunities. We explore the benefits of addressing issues early (Point Easy), and collaborating at Point Hard. We work on creating conditions in which people feel safer to have the smaller conversations sooner and other ways to keep issues down the Curve.
We look at how the Point Curve and The Ladder of Relationships interconnect, and how lifting our Relationships up the Ladder helps us to keep issues down the Curve.
When the words, voice, and body are all saying the same thing, the message is in the Text. When the words say one thing, and the voice and body say something else, we have Subtext. We explore why people communicate in Subtext, the impact it has on communication, and how we might improve our ability to get the Subtext up into the Text.
The more aware we are of what drives our thoughts, emotions, and actions, the more we can be in Best Self. When we are low on self-awareness, we are more easily triggered, and more likely to get stuck in Shadow. We talk about how to improve our speed of recovery from Shadow to Best Self, how to support each other through Shadowy moments, and how to help the whole team spend more time in Best Self.
We look at how Subtext may be a sign of operating in Shadow, and how getting the Subtext into the Text can help us to be in Best Self and how being in Best Self and communicating in Text are connected to being up the Ladder and down the Curve.
We provide our BTV Series, Culture Conversation guides, the Bullshift book, along with practical tools and resources. What do you need to provide?
We recommend team sizes between 2 – 15 people and up to 20. It works for both face to face and remote teams.
Someone who brings the team together for a Culture Conversation, during Team Meetings or as standalone sessions (we recommend every fortnight).
The team watches one of our hilarious BTV Episodes and then comes together for a short structured 30 minute Culture Conversation.
A 20–30 minute video teaches a principle and habit with humour.
Use our guided meeting agenda to practice as a team (30 mins). We provide all the resources, and it removes the need for an external facilitator.
One small, practical behaviour to try that week. The team works together on their commitments between sessions, helping to create lasting changes.
